Customer Service

When it comes to customer service, we’re old school. We don’t have call centers half-way across the world, and we won’t refer you to a menu of options. We don’t have automated phone systems. Our approach isn’t dictated by technology.  It’s based on common sense. First, we listen … then we help!

Locally Owned & Operated

Cedar Valley Community Healthcare is locally owned and operated. We are committed to friendly, personal customer service delivered by people with ties to this community. We’ll treat you the way we’d want to be treated: with professionalism, with respect and with extraordinary competence.

Bigger isn’t always better. If your current health plan leaves you feeling like a number, give us a look. We’re your friends and neighbors, and we’re here to help.